Privacy Policy

Description of Processing

The following is a broad description of the way we process personal information. To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any privacy notices the organisation has provided or contact the organisation to ask about your personal circumstances.

Reasons/purposes for processing information:

We process personal information to enable us to provide all our services as a hotel; promote and advertise our business, maintain our own accounts and records.

We process information relevant to the above reasons/purposes. This may include:

  • personal details

  • family details

  • lifestyle and social circumstances

  • education and employment details

  • financial details

  • goods and services

We also process sensitive classes of information that may include:

  • racial or ethnic origin

  • religious or other beliefs

  • trade union membership

  • physical or mental health details

  • offences and suspected offences

  • criminal proceedings, sentences and outcomes

  • visual images; personal appearance and behaviour

We process personal information about:

  • staff

  • customers, clients

  • suppliers

  • service providers

  • complainants, enquirers

  • consultants and professional advisers

  • offenders and suspected offenders

  • individuals captured by CCTV images

Who the information may be shared with:

We sometimes need to share the personal information we process with the individual themselves and  also with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons.

Where necessary or required we share information with:

  • employees

  • customers and clients

  • family, associates and representatives of the person whose personal data we are processing

  • suppliers

  • current, past and prospective employers

  • educators and examining bodies

  • business associates

  • professional advisers

  • financial organisations

  • employment and recruitment agencies

  • credit reference agencies

  • debt collection and tracing agencies

  • other companies in the same group

  • central government

  • police forces and security organisations


CCTV is used for maintaining the security of property and premises and for preventing and investigating crime, it may also be used to monitor staff when carrying out work duties. For these reasons the information processed may include visual images, personal appearance and behaviours. This information may be about staff, customers and clients, offenders and suspected offenders, members of the public and those inside, entering or in the immediate vicinity of the area under surveillance. Where necessary or required this information is shared with the data subjects themselves, employees and agents, services providers, police forces, security organisations and persons making an enquiry.


It may sometimes be necessary to transfer personal information overseas. When this is needed information is only shared within the European Economic Area (EEA). Any transfers made will be in full compliance with all aspects of the data protection act.